Disconnects are issued daily Monday through Friday. Accounts are subject to year-round disconnection at $0 balance. Rental properties may qualify for limiter placement if the property owner makes arrangements. If service is terminated at the request of the member or the account was disconnected for nonpayment and remains disconnected for 7 to 10 days or more, the account will be settled and final billed. If a balance is still owed at this time, a final bill will be mailed to the last known address and payment is expected immediately to keep the account from being reported to a credit bureau. Being in the Power2Go Program in no way releases the member’s responsibility for paying the final balance due.
Limiter Progression
Step 1: 30/30 limiter (30 minutes on / 30 minutes off) for 7 days. Step 2: 6-amp limiter with 15-minute auto reset for 7 days. After a total of 14 days property owner will be responsible for service or account will be disconnected.