Prepaid Metering

Power2Go FAQ’s

What is Prepaid Metering?

Power2Go prepaid metering is a pay as you go electric service. You pay in advance for the electricity you will actively be using. Your base charge and security light charges are subject to monthly recurring charges and are prorated per day.

What is the cost to start Prepaid Metering?

$60.00 minimum to enter in to the Power2Go program. If you are a member with an existing account, any usage you have incurred for the time prior to the Power2Go enrollment will be calculated and you will be required to pay the true-up balance prior to pre-paid service enrollment along with the $60.00 minimum fee.

Are low balance notifications sent?

Yes, once you reach a credit balance of $10.00 or below you are notified by email or text. You can set your balance threshold higher than $10.00 via your online account.

What happens when my credit is $0.00?

Disconnects are issued daily Monday through Friday.  Accounts are subject to year-round disconnection at $0 balance. Rental properties may qualify for limiter placement if the property owner makes arrangements. If service is terminated at the request of the member or the account was disconnected for nonpayment and remains disconnected for 7 to 10 days or more, the account will be settled and final billed.  If a balance is still owed at this time, a final bill will be mailed to the last known address and payment is expected immediately to keep the account from being reported to a credit bureau.  Being in the Power2Go Program in no way releases the member’s responsibility for paying the final balance due.

Limiter Progression

Step 1: 30/30 limiter (30 minutes on / 30 minutes off) for 7 days. Step 2: 6-amp limiter with 15-minute auto reset for 7 days.  After a total of 14 days property owner will be responsible for service or account will be disconnected.

If I am disconnected, how can I get reconnected?

If fully disconnected, a minimum $30 credit is required. After payment, press the black button on the meter to restore service.

If limited, a minimum $30 credit is required. After payment, members will need to contact office for removal.

How are Power2Go members billed?

Prepaid accounts are billed and updated daily at 11:00 a.m. You will NOT receive a monthly billing statement. You are responsible for regularly monitoring the balance of your Power2Go account via your SmartHub account.

How can I check my prepaid balance and make payments?
  • Online by setting up an account in the SmartHub portal
  • The free app is also available for IOS and Android devices.
  • Calling into the office (406) 348-3411 or visiting the office at 150 Cooperative Way, Huntley, MT.
  • Payments can be made with MoneyGram using receive code #16351 at any CVS or Walmart nationwide.
  • At payment Kiosks located in the Billings Heights, Westend, Lockwood, Laurel, and Worden.
  • Payments may be made with cash, money order, debit, and/or credit card (VISA, Mastercard, Discover, and/or American Express). Checks will not be accepted for payments made towards Power2Go accounts.

Balances cannot be checked via MoneyGram or Kiosks.