Prepaid Metering

Power2Go FAQ’s

What is Prepaid Metering?

Power2Go prepaid metering is a pay as you go electric service. You pay in advance for the electricity you will actively be using. Your base charge and security light charges are subject to monthly recurring charges and are prorated per day.

What is the cost to start Prepaid Metering?

$60.00 minimum to enter in to the Power2Go program. If you are a member with an existing account, any usage you have incurred for the time prior to the Power2Go enrollment will be calculated and you will be required to pay the true-up balance prior to pre-paid service enrollment along with the $60.00 minimum fee.

Are low balance notifications sent?

Yes, once you reach a credit balance of $10.00 or below you are notified by email or text. You can set your balance threshold higher than $10.00 via your online account.

What happens when my credit is $0.00?

Power will be disconnected once your account no longer has a credit, disconnects will be immediate and without further notification. Cold weather provisions may apply. Depending on the temperature, a 30/30 limiter along with a payment arrangement may be activated. If a 30/30 limiter is required, a $50.00 service fee will be applied to the account.

If I am disconnected, how can I get reconnected?

A minimum payment of $5.00 will need to be made in order to have a minimum account balance. Payments can be made via cash, money order, debit and/or credit card. Checks are not accepted for the Power2Go Program. You will be required to push the black button on your meter for the power to be restored after you have made the minimum payment to your account.

How are Power2Go members billed?

Prepaid accounts are billed and updated daily at 11:00 a.m. You will NOT receive a monthly billing statement. You are responsible for regularly monitoring the balance of your Power2Go account via your SmartHub account.

How can I check my prepaid balance and make payments?
  • Online by setting up an account in the SmartHub portal
  • The free app is also available for IOS and Android devices.
  • Calling into the office (406) 348-3411 or visiting the office at 150 Cooperative Way, Huntley, MT.
  • Payments can be made with MoneyGram using receive code #16351 at any CVS or Walmart nationwide.
  • At payment Kiosks located in the Billings Heights, Westend, Lockwood, Laurel, and Worden.
  • Payments may be made with cash, money order, debit, and/or credit card (VISA, Mastercard, Discover, and/or American Express). Checks will not be accepted for payments made towards Power2Go accounts.

Balances cannot be checked via MoneyGram or Kiosks.